The Terry Heaton Challenge Opportunity
There's been a lot of
appropriate passion and support for Terry
Heaton's current challenge.
(Here's Doc,
Jarvis,
Gillmor,
Weinberger).
Terry was recently diagnosed with a breast lump that alone would be
threatening enough, but the accompanying insult is that Terry, like so
many entrepreneurs, is currently between health insurance policies.
This prompted Terry to disclose his surprising discovery - almost
everyone in the health care profession was an ally in his quest for
health and sanity:
I've also discovered that most
doctors and health care providers really do care about people. When you
get into that insurance mill thing, the human aspects sometimes to get
pushed to the side, because it's all about money. When you walk into a
place and announce that you're "self-pay," it's amazing what can
happen. . .
All of this gives me
pause. As a student of human nature and a professional observer of
life, it's easy to get jaded in this day and age. As Pogo said, "I have
seen the enemy, and he is us." But there is something at core in people
that -- if given a chance -- is begging to come out and make itself
known.
We are not a culture of
automatons, driven only by logic and reason. We have an emotional side
that's every bit as important, and this is why secular Modernism is
failing. We are spiritual beings on a human journey. That, and our
unrelenting curiosity, is what gives me hope for the future.
Healing in the Kleptocracy
I met Tamara Bavendam, MD a dozen years ago when I did some
consulting to the University of Washington Medical Center. That's where
I also learned that most doctors are as victimized by the
Medical-Industrial Complex as their patients. Tamara feels more
passionately about healing patients than you can imagine, but that's
not the only reason we got married 3 years ago. We share the view that
physicians are geeks who specialized so early and dutifully that they
really don't understand how the world works, though they're obligated
to act like they do because patients rely on their seeming
infallibility and all-knowing affect. It's a toxic combination, but
unavoidable. It means that you don't push back in the areas you don't
understand, for Doctors cannot afford to seem clueless.
When the lawyers and accountants and MBAs got around to
hijacking the medical-industrial complex, they multiplied the hoops
that healing professionals jumped through until they became heeling
professionals - compliant lapdogs doing whatever the reimbursement
industry required.
I find myself inspired by Jeff Jarvis lately - a LOT. First Recovery
2.0 and now Mutual
of Blogosphere:
I
was going to suggest to Terry that he put up a tip jar so his friends
in the blogosphere could help insure him. (I’ll still suggest
that.)
But
the better gift to him and Rob and so many others would be the creation
of a group insurance plan for bloggers. Perhaps that could be one of
the fringes of creating a blog trade association. Anyone who know about
such things have suggestions?
: In the meantime, Godspeed Terry. And Rob.
: UPDATE: Terry now has a tipjar up on his blog. Mutual of Blogosphere
is open.
So I commented on the medical mess on Terry's site, and
suggested his story might be part of the solution. His followup post
was Facing
surgery with friends:
Jeff Jarvis urged me to put a
tip jar on my site, and what followed was truly astonishing to me. Like
the closing scenes of It's a Wonderful Life, friends I both knew and
didn't know came to my rescue, and my understanding of love reached a
new level. While I don't have all the money yet, I'm
we're close. Four days ago, I was in an untenable situation; today, I'm
free. This is the miracle of love.
I've always found it easier to give than receive, so this is quite
overwhelming to me. How does one repay such a gift? I think the reality
is that you don't; you just repeat the kindness when you can.
One of the commenters to that original post, Britt Blaser, wrote:
How do all of us use this
spontaneous outpouring of love and support to create an overwhelming
mesh of interlocking pledges to reinforce each other in trials like
these?Our health care system has been hijacked by lawyers and
accountants while the Doctors were overwhelmed with their urge to be
helpful (I'm married to an M.D.).
Please,
Terry, get well quick. Then lead us out of this wilderness. No pressure
though..... ;-)
This is an interesting
challenge, and one to which I shall give considerable thought.
In addition to imagining an inspiration to address the health
care mess that Tamara and I and all our professional friends agonize
over, I also hoped that a followup role as a guiding light might
inspire and invigorate Terry or whatever is next. I also believe he
would agree with me that, at the moment the biopsy needle pierced his
flesh, the issue was not settled. In a curious way, the spiritual being
inhabiting Terry Heaton's flesh still had some choice in the character
of that lump.
Imagining Choices
The web framework my little company has been developing (and
developing and developing...) is based on actions, not words.
Naturally, many actions are indeed words (heh. "in deed". no pun
intended). Actions include the form of words that you enter after you
click Terry Heaton's donation link or the campaigning you do or the
votes you cast. Those are choices that any of us is free to make, but
not enough of us do. Yet.
The world I imagine, the one I am willing into existence for
Terry and for my grandchildren, looks something like this:
- Terry's lump is benign and is removed next week in
outpatient surgery.
- Terry's story is the pebble sending out ripples of outrage
and hope
- We learn how to make pledges that are so public and
reliable and useful that we form a new core of online denizens: People
who Act on our Pledges.
- Making and acting on pledges forms an economic tsunami that
obviates the need for 3rd party payors in medicine
- The Mutual Insurance Cooperative is reborn, online, harking
back to Ben Franklin's Philadelphia
Contributionship
At that last link, you'll find these words, so conservative in
their nature that a modern conservative might not agree:
Philadelphians were keenly aware
that the growing city's economic well-being rested in the well-being of
its citizenry. Allowing buildings to burn, perhaps spreading into
larger fires, made no sense. Philadelphia understood even then the
interconnectivity of its infrastructure and its economic health. When
one citizen suffered, all suffered.
When (not if) the People who Act on our Pledges grows into a
robust movement, the need for health insurance disappears, because
we'll just pony up the costs of paying, in real time, the health care
providers who provably treat those of us who provably need help. The
money won't even have to pass through Terry's account.
Think about it. I don't know Terry Heaton, but I resonate with
the authentic voice I "hear" from my computer display. Those pixels
caused me, like so many others, to click my mouse button twice and type
some numbers into a PayPal field, depositing something useful in
Terry's Healing Fund.
It's a scalable model for the future. The rest is mechanics.
We're working on that.
12:18:54 PM
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