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Thursday, September 19, 2002
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Huh?
Someone asked me the other day if this blog had to be so dense. Meaning,
as only English could cast it, that it's hard reading, especially if
you're
dense. I guess this blog has to be dense. People who read blogs are not idiots.
Demographically,
we're the most clued-in cohort of the most connected segment of the
wealthiest
economy in history.
Steve Jobs challenged John
Sculley,
"If you stay at Pepsi, five years from now all you'll have
accomplished
is selling a lot more sugar water to kids. If you come to Apple you can
change
the world."
Our choice is to spend even more time watching Celebrity Fear Factor on
our
Tivos and swilling Pepsi, or we can get together, think hard and invent
the
future.
Inventing the future is not difficult, but it hurts the brain. We have
to
conform to the existing Internet protocols, add some standards of our
own,
but without requiring a wholesale adoption by the people we want to
serve.
We have to think hard on why things are as they are and how they might
be
and then design the answer to what keeps the past from becoming our
future.
After that we need to hack some code. And revise and revise and
revise...
Besides, this blog is mental exercise for me, allowing me to trot out
the
ideas I've read and conclusions I've reached over a lifetime of saving
the
ideas that seemed worth saving. So I guess my writing will continue to
be
dense and I'll hope you're patient and persistent enough to help me make
sense of this design study.
As Blaise Pascal said of one of his writings, "I made it longer only
because
I lacked the time to make it shorter."
Hidden in Plain Sight
Our microeconomy design is coming along.
But we still lack the Rosetta Stone
that
helps us apply a universal human protocol to our shared record of
transactions.
If people don't use the forms we're designing to capture our
Peer-to-Peer
transaction data, they won't be used, and we'll have designed another
Edsel.
The universal theme of Peer-to-Peer transactions in the open marketplace
is Identify, Specify, Negotiate, Deliver,
Evaluate
and Pay.
- You identify a likely product, usually after some
research.
- You specify how you want it and where and when.
- You and the seller negotiate any details or adjustments to
your
specification.
- The seller delivers the service or product
- You evaluate its suitability and your satisfaction and
discuss
it with the seller and others
- You pay the seller
We like to talk about the marketplace as our model for Internet
transactions,
but that's not how it works for most of us. If the globe is to be a
global
village, we need to solve the sequence demanded when the seller doesn't
know
the buyer:
- You identify a likely product, usually after some
research
- You specify how you want it and where and when.
- You and the seller negotiate any details or adjustments to
your
specification.
- You pay the seller
- The seller delivers the service or product
- You evaluate its suitability and your satisfaction and
rarely
discuss it with anyone
It's become the standard for mail and Internet orders and we don't
realize
it's a drastic revision of how things have always worked in the
agora.
In our P2P microeconomy, we'll apply the traditional sequence even to
distance
sales. Why would a seller agree to that? Because the buyer has a
published
reputation the seller can rely on. It's an extension of the role blogs
are
beginning to play. John Robb on blogs and
reputation:
My weblog is my global business card. It is the
place
everyone that wants to contact me can quickly go to find out who I am,
what
I am doing, and how to contact me.
Now that his blog has introduced him, I'd send John a figurine
today and let him pay me later. If the trust problem can be solved, the
get
first, pay later model could unlock a lot of customer reluctance and get
the cash flowing again. Money velocity is the oxygen of a free
market.
We've described a totally transparent transaction model where everything
is visible (initial inquiry, delivery details, promised start &
finish,
price, terms, in-progress remarks, actual start & finish, buyer's
grade
& comment, seller's grade & comment and anything else the
parties
to the transaction want to archive). Most of the data is in plain sight,
though only the high points are published by the participants in their
RSS
feeds. Confidential data may be encrypted using the W3C's forthcoming encryption protocols.
6:16:06 PM
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© Copyright 2006 Britt Blaser.
Last update: 4/17/06; 11:26:35 PM.
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